How to eliminate the problem on BBM that is not functioning

There are some people having problems in its BBMl as it couldn't send a message whenhe installed a wifi and 

other applications such as line, whatsapp, could however just onhis BBM could not. well now we're going to try to fix it

follow his steps, as follows:

• First go to Settings – the App Manager, Then find the BBM application, I guess the BBB's application on your mobile phone is version pre-install. If not, no problem. Just follow the directions as above.

• Next consider in part like this picture, there is no button to Uninstall updates. If there is a tap of the button. If no, skip this step.

Before performing these steps, you MUST first record the BlackBerry ID email and password Used in the 

phone. Because the data is later very you need. If you have already saved or remembered, please clear your 

cache and data as I mark in this image.This step will delete Your BBM account login so it must be from the beginning.

Next restart your mobile phone. After returning to life, run BBM as usual and login withmy BlackBerry ID previously used. Then look at the results, try to send a message to one of your contacts. If it is successful, continue with the next step.

Run the application to Play Store – My App and try to find BBM applications.

there is, try the update from there. But if it is not found, type "BBM" (without thequotation marks) in the search box and make sure you find official BBM applications.From there to do the update.

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